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03/18/2013
Car owners should be aware of what their insurance covers and what it doesn’t. Better Business Bureau advises consumers to know if they're properly covered.
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09/13/2011
What do you do when your windshield wipers stop working, your left taillight burns out, and your brakes give out? Some may opt to fix the problem themselves, but many turn to the services and handiwork of auto repairmen. While most auto repairmen are honest and forthcoming, consumers need to be on the lookout for those that are trying to make a quick buck. Better Business Bureau is advising consumers to do their research before turning their car over to an auto repair service.
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03/16/2009
The 2009 BBB Torch Awards are coming soon! Join us for the celebration of the year!
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03/02/2009
On February 17, President Obama signed into law the American Recovery and Reinvestment Act—an economic stimulus plan totaling $787 billion in federal spending and tax cuts. For small business owners who don’t want to wade through the actual document, Better Business Bureau offers a summary on some items in the stimulus package that might benefit them.
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03/02/2009
Consumers are being battered on all fronts and offers from companies to help get them out of debt are extremely tempting in troubling times. Offers of debt negotiation, debt settlement, and debt elimination are three different options available to consumers. Better Business Bureau advises consumers to ensure they understand these critical differences before enlisting the help of a company to manage their debt or they could end up making their current financial situation worse.
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10/01/2007
The Federal Trade Commission (FTC) prepared this booklet to help you comply with a new FTC rule that requires labeling on alternative fueled vehicles. The Labeling Requirements for Alternative Fuels and Alternative Fueled Vehicles Rule was issued in keeping with a directive in the Energy Policy Act of 1992. The Rule requires you to provide information to potential purchasers of alternative fueled vehicles to help them compare vehicles.
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10/01/2007
The Federal Trade Commission (FTC) has developed these additional FAQs to help auto dealers comply with the Gramm-Leach-Bliley Act and the FTC’s Privacy Rule.
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03/01/2007
With prices averaging more than $28,000 for a new vehicle and $15,000 for a used vehicle, most consumers need financing or leasing to acquire a vehicle. In some cases, buyers use “direct lending:” they obtain a loan directly from a finance company, bank or credit union. In direct lending, a buyer agrees to pay the amount financed, plus an agreed-upon finance charge, over a period of time. Once a buyer and a vehicle dealership enter into a contract to purchase a vehicle, the buyer uses the loan proceeds from the direct lender to pay the dealership for the vehicle. Consumers also may arrange for a vehicle loan over the Internet.
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04/01/2006
Driving a car fueled by something other than gasoline or diesel fuel is no longer the stuff of science fiction. In addition to conventional gasoline and diesel fuel, reformulated — cleaner — gasoline and alternative fuels now are sold in many parts of the country. Alternative fuels such as methanol, ethanol, compressed natural gas, liquefied petroleum gas, and electricity produce fewer tail pipe pollutants than conventional gasoline and diesel fuel. Using them could improve air quality.
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06/01/2004
Most car dealers who sell used vehicles must comply with the Federal Trade Commission's (FTC's) Used Car Rule. In fact, car dealers who sell more than five used vehicles in a 12-month period must comply with the Rule. Banks and financial institutions are exempt from the Rule, as are businesses that sell vehicles to their employees, and lessors who sell a leased vehicle to a lessee, an employee of the lessee, or a buyer found by the lessee.
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02/01/1998
When you finance or lease a car, truck or other vehicle, your creditor or lessor holds important rights on the vehicle until you’ve made the last loan payment or fully paid off your leasing obligation. These rights are established by the signed contract and by state law. For example, if your payments are late or you default on your contract in any way, your creditor or lessor may have the right to repossess your car.
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05/01/1997
Buying a car? You also may be encouraged to buy an auto service contract to help protect against unexpected, costly repairs. While it may sound like a good idea, don't buy in until you understand both the terms of the contract and who is responsible for providing the coverage.
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03/01/1997
Many new car dealers advertise unusually low interest rates and other special promotions. Ads promising high trade-in allowances and free or low-cost options may help you shop, but finding the best deal requires careful comparisons.
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07/01/1996
Presented by the Federal Trade Commission, the National Association of Attorneys General and the American Automobile Association. The best way to avoid auto repair rip-offs is to be prepared. Knowing how your vehicle works and how to identify common car problems is a good beginning. It's also important to know how to select a good technician, the kinds of questions to ask, and your consumer rights.
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06/01/1994
To help you comply with the Automotive Fuel Ratings, Certification and Posting Rule ("Fuel Rating Rule"), the Federal Trade Commission (FTC) staff prepared this business booklet. This regulation, previously called the Octane Rule, concerns the sale and transfer of liquid automotive fuel.
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